Privacy policy

Privacy Policy

Effective Date: August 4, 2026

Modern Energy Solutions (“Modern Energy Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, or use our solar energy services.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Property address or service location
  • Property type
  • Solar service requested
  • Information included in messages or estimate requests
  • Project, appointment, and customer service details

We may also automatically collect certain information when you use our website, including:

  • IP address
  • Browser and device information
  • Pages visited and time spent on the website
  • Referring website
  • General geographic location
  • Website interaction and performance data
  • Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and estimate requests
  • Schedule inspections, consultations, or services
  • Provide solar installation, repair, maintenance, inspection, battery backup, and related services
  • Communicate about appointments, projects, and customer support
  • Improve our website, services, and customer experience
  • Send service-related or promotional communications, where permitted
  • Maintain website security and prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Phone Calls and Text Messages

If you provide your phone number, we may contact you by telephone or text message regarding your inquiry, estimate request, appointment, or service.

If you separately consent to receive promotional text messages, message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. Reply HELP for assistance.

Consent to receive promotional messages is not a condition of purchasing our services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, measure performance, and improve our marketing.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. How We Share Information

We may share information with trusted third parties that help us operate our business, such as:

  • Website hosting and maintenance providers
  • Customer relationship management and scheduling platforms
  • Email, telephone, and communication providers
  • Analytics and advertising providers
  • Payment processors, when applicable
  • Contractors, technicians, suppliers, and business partners involved in providing requested services
  • Legal, regulatory, or government authorities when required by law

These third parties may access information only as necessary to perform services on our behalf or as otherwise permitted by law.

We do not sell personal information for monetary compensation. If our practices change, we will update this Privacy Policy and provide any legally required choices.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and project records, resolve disputes, and meet legal or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information you provided
  • Obtain a portable copy of certain information
  • Opt out of certain targeted advertising or data-sharing activities
  • Withdraw consent where processing is based on consent
  • Opt out of promotional emails by using the unsubscribe link
  • Opt out of promotional text messages by replying STOP

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

Utah’s Consumer Privacy Act applies only to businesses meeting specific revenue and data-processing thresholds, but this section provides a general process for handling applicable requests. Utah Department of Commerce

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, utilities, manufacturers, or other services. We are not responsible for the privacy practices, security, or content of those third parties.

We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected such information, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

Modern Energy Solutions